Contact information
We are happy to assist you with any questions, concerns or support requests regarding your orders, products and services.
Contact Information
Operating Company:Hubei Xingyu Trading Co., Ltd.
Support Email:service@luvtorae.com
Contact Phone:14686125163
Company Address:Room D2-021 (1101), 2nd Floor, Huitong Highway Port Information Trading Center, located south of National Highway 107 and south of Shizhigo (Shizhi Ditch) in Zoumailing Subdistrict, Dongxihu District, Wuhan City, Hubei Province
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM We are closed on weekends and official holidays.
Response Time
Email inquiries will be replied within 24–48 working hours. Phone support is available during our business hours. Please leave a message if we are unable to answer immediately, and we will get back to you soon.
Common Topics
- Order tracking
- Shipping questions
- Return & refund requests
- Product size, fabric and stock inquiry
- Website technical issues
Please write down your order number in your email if you have placed an order. It helps us process your request faster.